Shipping policy
We do our best to ship your order in a timely fashion. Barring any out of stock items or special requests, your order should ship within 24 (twenty four) hours of our receipt of the order. Orders placed after 1pm or over the weekend (Saturdays and Sundays) will not be shipped until the following business day. Beyond this, every attempt will be made to notify you of any delays in service.
We ship out of Harriman, New York and typical delivery times to anywhere in the tri-state area are anywhere from 1-5 days. If you would like a better idea of when you can expect your order, please call customer service at 1-888-781-7613.
Though you should receive a tracking e-mail from LifeSciencePharmacy.com when your order is sent, if you have any questions about the status of your order, please call customer service at 1-888-781-7613.
Free Shipping is provided through USPS Priority Service. The free shipping offer at Life Science Pharmacy is only valid on orders that meet the following criteria :
-Final total exceeds $125 USD (Not including a shipping charge)
-You are placing this order to be shipped within the continental United States (Alaska and Hawaii not included)
-Your order does not have any temperature sensitive products (These orders may need to be expedited and may not be guaranteed to arrive cold, although we do include ice packs).
There may be exceptions so if you have a question feel free to call customer service at 1-888-781-7613.
Holidays will most likely alter the amount of time ground packages may take. Due to increased volume traveling through shipping networks, your order may be delayed, please call customer service at 1-888-781-7613 if you would like more details. Both USPS and UPS post yearly holiday schedules online that specify which holidays are observed.
All orders that qualify for free shipping will be sent via USPS Priority service, excluding perishable and refrigerated items, which may need to be expedited at an additional charge. We reserve the right to ship perishable items as needed to arrive with maximum potency. All shipping charges are estimated. Actual shipping charges may vary. If all or part of your order is out of stock, the backordered products will ship with free shipping. Regardless of an order qualifying for free shipping you will be assessed the extra service charges for expedited service, if requested.
Once delivery is confirmed by the shipper, your package is considered delivered.
We will not be held responsible for delayed packages due to an "Act of God" which are weather conditions or disasters that prevent the shipper from making delivery. The Carrier has the right to leave a notice if they feel it is an unsecured location to leave the package. It's your responsibility to contact the carrier and make arrangements to retrieve the package.
We are not responsible for packages left outside or in P.O. Boxes for an excessive amount of time. It is the customer’s responsibility to retrieve and properly store their supplements/medications. We will not reimburse or replace the product under these circumstances. You will be charged by us to replace the product along with all shipping fees.
These terms are subject to change at any time without notice. Products on our website are NOT for resale. We reserve the right to refuse or cancel any order, regardless of order status.